Privacy Policy

01. Introduction

DBBet AppWelcome to . This Privacy Policy explains how dbbet app How we collect your personal data, what we use it for, how long we keep it, and how we keep it secure.

By using our website or mobile app, you agree to this Privacy Policy. If you have any objections, please stop using the service and contact our customer support team.

This policy has been written in plain English with our users in mind, so that every user has a clear understanding of their rights and our responsibilities.

02. What Information We Collect

DBBet App Two types of data are collected — information you provide directly and information collected automatically.

Information you provide:

• Name, date of birth, gender
• Mobile number and email address
• National ID card or passport details (for KYC verification)
• Payment information — bKash, Nagad, or Rocket number
• Transaction History

Automatically Collected Information:

• IP address and device information
• Browser type and operating system
• Activity logs of your actions on the platform
• Cookies and local storage data
• Game session and betting activity data

03. How We Use Your Information

dbbet app We use your data only for legitimate, specified purposes. The table below outlines the purposes and legal bases for how we use your information:

04. Sharing Information with Third Parties

DBBet App We never sell your personal data. However, in specific circumstances, it may be shared with trusted third parties:

• Payment Provider: Necessary data is shared with payment gateways such as bKash, Nagad, or Rocket to complete transaction processing.
• Identity Verification Service: Your data may be shared with accredited verification providers for KYC purposes.
• Law enforcement agencies: Your information may be disclosed to authorities where required by court order or legal obligation.
• Cloud and technology service providers: Secure cloud services are used to operate the platform, and all providers operate under our data privacy agreements.

All Third Parties dbbet appare strictly obligated to comply with our privacy standards.

05. Cookies & Tracking Technologies

DBBet App We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: User behaviour is analysed to help improve the platform.

You can control or disable most cookies through your browser settings, though doing so may affect certain features of the platform.

06. How We Keep Your Data Secure

DBBet App We follow industry-leading technology and processes to keep your data secure:

• SSL/TLS Encryption: All data transmitted between you and our servers is fully encrypted.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Regular Security Reviews: Our systems undergo regular security audits.
• Restricted Access: Only authorised personnel are permitted to access your data.

Please keep in mind that no online platform can guarantee 100% security over the internet. Make sure your account password is strong and never share it with anyone.

07. Your Rights

dbbet appAs a user of , you have the following rights over your personal data:

• Right to access: Contact us if you'd like to know what data we hold about you.
• Right to Rectification: You can request corrections if any of your personal information is inaccurate.
• Right to Erasure: Under certain conditions, you may request account closure and deletion of your associated data.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact our customer support team.

08. How Long Your Data Is Retained

DBBet App We do not retain your data longer than necessary. Retention periods depend on the type and purpose of the data:

• Active account data: retained for as long as the account remains active.
• Transaction data: typically retained for 5 to 7 years as required by law.
• KYC data: retained for up to 5 years after account closure.
• Customer support records: retained for 2 years after issue resolution.
• After withdrawing marketing consent: deleted immediately.

09. Protecting Children's Privacy

DBBet App Strictly not for individuals under 18. We do not knowingly collect data from minors.

If a parent or guardian discovers that their child has created an account on our platform, please notify us immediately. We will delete that account and all associated data without delay.

10. Changes to the Privacy Policy

DBBet App This privacy policy may be updated from time to time. For significant changes, we will notify you in advance via email or a platform notification.

The date of any update will always be shown at the top of this page. Continued use of the platform after a policy change will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns about our Privacy Policy, please reach out to our customer support team — we're always here to help.